Posts Tagged ‘mission’

You might find this hard to believe, but SIMPLICITY is actually a key principle of military strategy and tactics. Complication increases the probability of friction, and friction increases the chances of failure, or massive confusion.

How do you know you’ve achieved simplicity? Simple: People can readily explain things back to you in their own words without error or misunderstanding. Whether it’s your overall intent, vision, mission, or detailed plans, ALL of your employees should be able to respond to the questions, “What are we doing here and what is your part in it? What happens if you can’t fulfill your part of the plan?” In business terms, this also includes the ability to quickly articulate how the client is better off by buying your products or services or doing business with you.

Here are some quick tips to keep things simple:

  • Give people your overall intent and tell them WHAT you would like them to contribute and WHY it’s important.
  • Let them figure out the best WAY to achieve their tasks and outcomes.
  • Focus on outcomes, not inputs.
  • Follow the rule of three: Only rarely should you give more than three major tasks or outcomes to someone. Limit their span of responsibility and control to three subordinates.
  • Break complex plans and tasks into smaller pieces and assign them to separate teams and leaders. Apply the rule of three.
  • Assign clear lines of authority and responsibility. Ensure people are accountable.
  • Assign major resources to teams and leaders but let them figure out and coordinate the details.

I’m never too busy to discuss your needs or those of anyone else you feel may benefit from meeting or talking to me. So feel free to contact me at any time!

Richard Martin is The Force Multiplier. He brings his military and business leadership and management experience to bear for executives and organizations seeking to radically improve performance, grow, and thrive in the face of rapid change, harsh competition, and increasing uncertainty.

© 2015 Richard Martin. Reproduction and quotes are permitted with proper attribution.

I was recently discussing different approaches to strategy formulation and implementation with my good friend Phil Symchych. Phil is an expert in wealth building for owners of mid-market enterprises. When I presented some of the military principles of strategy, Phil enthusiastically endorsed them and encouraged me to create an approach around the four most important ones.

As a result, I’ve just developed a quick and easy model for applying military principles of strategy and tactics to achieve business success. I’m calling this new model, MOME. It stands for Morale, Objectives, Mass, and Economy. Naturally, I’ve leveraged these principles with my near decade-long experience of applying this philosophy to help businesses grow and prosper in the face fierce competition and rapidly changing wants and needs. Let’s look at each in turn and then at some of the ready applications for the model.

Morale. Military strategists and leaders have long known that MORALE is THE critical human factor in war and conflict. However, it is also foundational for business and strategy. The simplest definition of morale is the “will to victory.” It is the willingness to make sacrifices, persevere, and focus on achieving one’s aims despite setbacks, obstacles, and opposition. Morale is driven by the quality of leadership, the mission, and vision of the organization, and the level of engagement of employees and members to its foundational principles and goals.

Objectives. All military strategists agree that selection and maintenance of the aim is THE most important of all the principles of war and conflict. You need a clearly articulated end state—what does victory or success look like—as well as a specific and concrete mission to get everyone aligned and working to the same end. Moreover, when you communicate these throughout the organization, telling people what outcomes to achieve and not how to achieve them, they become motivated to use their initiative and leadership to overcome obstacles and adapt on the fly to the inevitable changes in situation and conditions. This is why a business needs a concrete vision of where it is heading as well as an engaging mission for customers and employees. The important thing is to be as concrete as possible and to operationalize the vision into a hierarchy of subordinated goals and missions to maximize alignment and focus at all levels of the organization.

Mass. In the British and Canadian military, this principle is known as concentration of force, mainly because they are small forces. But in the US forces and other large forces, they simply come right out and talk about MASS. The fundamental point here is that you must put your money where your mouth is. You have to concentrate for the “big push” or main effort so you attain your objectives as quickly and efficiently as possible. Businesses must be aware of their strengths and weaknesses and focus them to out-manoeuvre competitors in order to offer greater value for targeted customers.

Economy. This is the flip side of mass and concentration of force. There are never sufficient resources to accomplish everything that you want. You have to prioritize. In fact, the best definition of economy is the one developed by economists: Economy is the allocation of scarce resources that have alternative uses. You may have to take a defensive or maintenance posture in some areas of your business so you can free up the resources to invest in the business lines where you want to be on the offensive. By the same token, you have support your objectives and lines of advance with adequate logistical and financial means. There is also the “economic” and financial aspect of your strategy. Whatever you decide to do, it has to be “economical” in the sense of presenting a strong and valid business case.

To see how the MOME model applies in practice, let’s look at the example of an acquisition:

  1. How will this affect MORALE and other group factors in the acquiring company and the acquired? Does this change the combined units’ fundamental mission? Who will stay on and who will be let go?
  2. What are the OBJECTIVES of the acquisition or merger? Have these been clearly articulated and communicated to all stakeholders? What outcomes are you expecting? Are they realistic or more like wishful thinking?
  3. Will the acquisition allow you to generate more MASS for high-growth opportunities or are you just throwing good money after bad? Is this just an ego trip or is it a viable opportunity? What is the main effort of the acquisition process and what are the supporting actions? What is your plan to out-manoeuvre and surprise your competitors, and to apply your center of gravity—i.e., your key strengths—to achieve your objectives?
  4. What are the ECONOMICS of the plan? Where do you need to ECONOMIZE in order to free up lower priority resources so you can create mass on the main effort? How will you prioritize these resources and what are the supporting functions and tasks?

These are just some of the specific questions your plan and strategy must answer so you can create the conditions for success and victory. You can’t leave anything to chance, and where there are uncertainties, you have to guard your flanks and rear areas with sound risk management.

How do YOUR strategy and plans measure up to the MOME model? How is morale in your company? What are your objectives? Do you have mass? Are you economizing in the right areas, and what are the economics of your business? I can help you answer these questions.

I’m never too busy to discuss your needs or those of anyone else you feel may benefit from meeting or talking to me. So feel free to contact me at any time!

Richard Martin is The Force Multiplier. He brings his military and business leadership and management experience to bear for executives and organizations seeking to radically improve performance, grow, and thrive in the face of rapid change, harsh competition, and increasing uncertainty.

© 2015 Richard Martin. Reproduction and quotes are permitted with proper attribution.

Goal-setting is a buzzword (or is that buzzterm?) that gets bandied about a lot. We’re supposed to set clear goals so everyone is motivated and knows what to aim for.

Forget SMART goals though: specific, measurable, achievable, realistic, and time-bound. Sometimes the last thing we need is an “achievable” goal, much less a “realistic” one. Most accomplishments–and they needn’t be monumental or earth-shaking in scope–appear unrealistic and unachievable in at least some respects to some people some of the time. The other things are useful, but speed, surprise, and originality can be just as important, if not moreso, especially if you’re in highly competitive situation.

Instead, I propose defining the end state you’re looking to create. This comes from military practice, where a commander clearly communicates what the battlefield or operation will achieve in very concrete terms: for instance, the enemy has withdrawn from objective X and is on the run; our forces have seized objective X and are in a strong position to exploit to line Z 20 km beyond the objective.

This type of goal creates a vision that anyone can relate to. Moreover, it sets the parameters for what is needed to get there. “If this is what the end state looks like, then what do we have to do and by when, with what resources, and in what manner, for that to become the new reality?”

I’m never too busy to discuss your needs or those of anyone else you feel may benefit from meeting or talking to me. So feel free to contact me at any time!

Richard Martin is The Force Multiplier. He brings his military and business leadership and management experience to bear for executives and organizations seeking to radically improve performance, grow, and thrive in the face of rapid change, harsh competition, and increasing uncertainty.

© 2015 Richard Martin. Reproduction and quotes are permitted with proper attribution.

By analogy with combat readiness, business readiness is the state of being aware of, capable of, and fully prepared to exploit to changes, maximize opportunities, and minimize risks in order to achieve a company or business unit’s mission, vision, and objectives.Business readiness requires an offensive mindset in order to seize and maintain the initiative, as well as the strategic, operational, and tactical leadership to influence others in the achievement of the mission.

  1. Do you have a clear and precise mission and vision for your organization?
  2. Have these been well communicated to your management team? Has the team understood and implemented them?
  3. Is your business strategy offensively oriented, or is it overly defensive with you frequently reacting to your competitors’ moves?
  4. Do you have a good understanding of your strategic, operational, and tactical environments? Do your management team and employees have the same good understanding?
  5. How is morale in your organization? Note: Morale is not the same as whether or not employees are happy with the company or in a good mood. It is whether they are willing to fight to win.
  6. Are you entirely confident in your management team, and its capacity to translate strategy into concrete actions and results?
  7. Do you have a well-articulated operating strategy that has been translated into operating plans for finance, production, marketing, communications, sales, research and development, human resources, etc.?
  8. Do you have a succession plan to develop the next generation of leaders?
  9. Do all your leaders have a “second-in-command” who can take over at a moment’s notice?

Richard Martin is The Force Multiplier. He brings his military and business leadership and management experience to bear for executives and organizations seeking to radically improve performance, grow, and thrive in the face of rapid change, harsh competition, and increasing uncertainty.

© 2015 Richard Martin. Reproduction and quotes are permitted with proper attribution.

The essence of military style command and control is mission based planning and direction. Most people have a vision of military command structures based on caricatures dating back to the First World War. However, even during that war (and preceding ones) military forces were only successful to the extent that units and leaders at all levels were free to interpret plans and orders and exercise their initiative within the superior commander’s intent, rather than following detailed set-piece plans and executing orders to the letter.

If you want to be truly successful in achieving your aims, you have to give your team members the overall intent and scheme of manoeuvre, while letting them figure out the best way(s) to achieve them. This can be summarized as “tell them what to do, not how to do it.” Yes, there are times when you must be highly prescriptive, implement procedures, and set minimum standards. But these only cover the most common and basic needs. Leaders must have the freedom to explore different options with their teams and to reinforce what works while dropping what doesn’t. Not only is this more effective and efficient, it also leaves them with more space to exercise initiative and provides everyone with the intellectual stimulation and intrinsic motivation to succeed.

Richard Martin is The Force Multiplier. He brings his military and business leadership and management experience to bear for executives and organizations seeking to radically improve performance, grow, and thrive in the face of rapid change, harsh competition, and increasing uncertainty.

© 2015 Richard Martin. Reproduction and quotes are permitted with proper attribution.

The Nobel Prize-winning physicist Richard Feynman was fond of saying that the easiest person to fool is oneself. One of the main reasons for this is that we lose sight of our aim, what we’re trying to achieve. If you forget your objective, then it’s easy to become sidetracked into doing the wrong things, or at least things that don’t contribute directly to the aim. You can also get drawn off course and manipulated by others. This is why we always need to come back to our original aim by asking the following questions:

  • What was my original objective?
  • Has the situation changed?
  • If so, how?
  • Is the original aim still valid?
  • If yes, will my current plans and activities get me there?
  • If not, what do I have to do to adjust them to get back on track?

I’m never too busy to discuss your needs or those of anyone else you feel may benefit from meeting or talking to me. So feel free to contact me at any time!

Richard Martin is a Master Strategist and Leadership Catalyst. Richard brings his military and business leadership and management experience to bear for executives and organizations seeking to radically improve performance, grow, and thrive in the face of rapid change, harsh competition, and increasing uncertainty.

© 2015 Richard Martin. Reproduction and quotes are permitted with proper attribution.

  • Do you find yourself continually responding to competitors’ actions or do you instead initiate changes that your competitors must respond to?
  • Do your competitors find you predictable? Is there something you could start doing that would be out of character, but that would put them on the defensive and give you back the initiative?
  • How do you define your mission and business? Is it a narrow view-providing a particular category of product or service-or is it a wider view-searching for ways of fulfilling customer needs at a more general or abstract level? Could you widen the scope of your business by redefining your business and mission?
  • Is it likely that you will still be serving exactly the same customers in the same way in one year, two years, five years, or even ten years? What would have to happen for this situation to remain the same at those time intervals? This will give you an indication of how realistic your forecasts are.
  • Are your decisions today likely to hem you in in the short, medium, or long terms? What can you do to innovate while maintaining your freedom of action in the longer term?
  • How fast can you move to implement new strategies and tactics?

I’m never too busy to discuss your needs or those of anyone else you feel may benefit from meeting or talking to me. So feel free to contact me at any time!

Richard Martin is a Master Strategist and Leadership Catalyst. Richard brings his military and business leadership and management experience to bear for executives and organizations seeking to radically improve performance, grow, and thrive in the face of rapid change, harsh competition, and increasing uncertainty.

© 2015 Richard Martin. Reproduction and quotes are permitted with proper attribution.

Step 5 in the Battle Readiness Procedure we’ve been covering is Rehearsal and Preparation. The key to this step is to ensure everyone knows the plan and what role they have in it. Military leaders are taught to give their direction and plan using the SMESC format:

S–Situation: What is the friendly and enemy situation? What is the lay of the land, the climate and weather, etc?
M–Mission: What is the essential role of the team or organization in the higher unit’s plans?
E–Execution: How will the mission be achieved? What are all the moving parts, the tasks of each element, and the resources they have to achieve their part of the plan?
S–Support & Logistics: What are the special supply and logistical arrangements to support the overall plan, including personnel and medical support?
C–Command, Control & Communications: What is the chain of command and succession? Are there special communication and control measures (including codewords, etc)?

Rehearsals and practice runs are the key to ensuring everyone fully understands their own role(s) as well as those of others in the unit. There are many forms of practice and rehearsal, from “chalk talks,” to war games to full dress rehearsals to get all the parts of the machine synchronized and in full working order.

I’m never too busy to discuss your needs or those of anyone else you feel may benefit from meeting or talking to me. So feel free to contact me at any time!

Richard Martin is a Master Strategist and Leadership Catalyst. Richard brings his military and business leadership and management experience to bear for executives and organizations seeking to radically improve performance, grow, and thrive in the face of rapid change, harsh competition, and increasing uncertainty.

© 2014 Richard Martin. Reproduction and quotes are permitted with proper attribution.

Pour mieux préparer vos troupes à votre prochaine offensive, faites donc appel à… un militaire !

Richard Martin a servi comme officier des Forces canadiennes pendant 21 ans et y a acquis une très grande expérience en matière de leadership et de stratégie militaire.

Il applique à l’entreprise les vertus essentielles qui font la force des armées : la rigueur et la discipline. Richard Martin forme et entraine les équipes de direction avec les méthodes qui engendrent des bons résultats et font gagner des batailles !

Il animera pour votre équipe de direction un véritable BRIEFING DE PRÉPARATION AU COMBAT qui conduira votre entreprise à la victoire…

« Sachez qu’un bataillon de 750 personnes peut se préparer et se positionner pour une opération de combat en aussi peu que 3 à 4 heures. Qu’attendez-vous pour en faire autant avec votre équipe de direction et mettre votre entreprise sur un pied de guerre ? » – Richard Martin

Durée : 3 à 4 heures, à vos bureaux

Coût : devis sur demande, selon objectifs à atteindre

Inscrivez votre entreprise IMMÉDIATEMENT !

Communiquez avec Claude Janet, pour Richard Martin, Président, fondateur, ALCERA, Conseil de gestion Inc.

T : 514 453-3993

claude.janet@alcera.ca

http://www.alcera.ca

Vidéos disponibles sur : http://www.alcera.ca/fr/videos-teleconferences.php

Richard Martin est l’auteur de « Brilliant Manoeuvres: How to Use Military Wisdom to Win Business Battles ».

Brilliant Manoeuvres is Sun Tzu’s Art of War combined with Drucker’s The Effective Executive.”

— Alan Weiss, PhD, Author of the bestselling Million Dollar Consulting

Les étapes et le contenu peuvent varier selon les objectifs de l’entreprise/organisation, l’avis professionnel et l’expérience de Richard Martin ou encore les besoins du moment. Il faut surtout se laisser guider par la réalité stratégique ou tactique et non pas juste suivre un procédé rigide. Richard Martin a l’expertise, la discipline et la rigueur pour vous guider dans cette opération délicate.

Attention! Le port de l’uniforme n’est pas exigé… 😉

The military teaches a comprehensive procedure for getting a unit of any size ready for combat and operations. It’s called “battle procedure,” and it is also highly useful for business application. The complete procedure has 17 steps, but I’ve distilled them down to 6 main phases and adapted them for business. This can be done very deliberately or in a more hasty manner, depending on the situation and need for speed.

I’ll also go into each phase over the next few weeks, but for now, here is a short list to give you a taste:

  1. Warning Order: Receive a warning from higher up that an operation is brewing. Alternatively, you may also notice a significant change in the business situation that requires planning and action on your part.
  2. Do a Time Estimate: This is a technique for determine all the key actions that must occur between deciding to launch an operation and the actual “h-hour.”
  3. Conduct Reconnaissance: I was taught in the army that “time spent in reconnaissance is rarely wasted.” Too often, business managers and entrepreneurs go into a significant operation without scouting the competitive terrain and scoping out the opposition.
  4. Do Your Estimate and Formulate Your Plan: The estimate is a sequential process for assessing the situation and determining key factors, options, and consequences of actions (friendly and enemy). The result of the estimate is a plan.
  5. Rehearse and Prepare: This is the step where everyone involved goes through the entire plan to ensure they know what they have to do, when they have to do it, and what they have to do to support others or adjust on the fly, as needed.
  6. Execute: This is self-explanatory, but there are some nuances we need to address.
    I’m creating a new intervention around this and will be announcing it within a few weeks. I’m thinking of calling it “Corporate Battle Preparation”.

Stay tuned…

Richard Martin is a Master Strategist and Leadership Catalyst. Richard brings his military and business leadership and management experience to bear for executives and organizations seeking to radically improve performance, grow, and thrive in the face of rapid change, harsh competition, and increasing uncertainty.

© 2014 Richard Martin. Reproduction and quotes are permitted with proper attribution.